WELCOME TO GETITHERE’S SHIPPING POLICY
ORDER PROCESSING TIMES
Please allow 1-2 business days for your order to be processed for shipping (excluding weekends and holidays).
All next-day delivery items should be ordered by 2 pm. All non-Eats & Deli items for same day delivery items should be ordered by 9 am.
Pre-ordered items are processed within 2-3 business days after payment confirmation.
We try to fulfill orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. We are not perfect.
Personalized (custom) orders take 6-8 weeks to create and deliver because they are made-to-order.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
Customers are sent a confirmation email once an order has been received and another notification when the order has been shipped.
N.B All Shipping charges are based on weight, length, height, and distance to delivery.
HARARE DELIVERY ZONE
HARARE (OUTSIDE DELIVERY ZONE)
REST OF ZIMBABWE
DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and displayed in your cart and at checkout.
For free shipping: We offer free shipping to for all orders below $100 (after discounts, before taxes).
Import Fees & Duties: The customer is responsible for paying ALL import duties and fees with local authorities in their country of delivery for ALL internationally shipped products.